This policy explains in detail how your personal information is collected, used, and protected on the ace66 platform. We believe transparency is the foundation of trust.
When you create an account on ace66, we collect your name, email address, mobile number, and date of birth. This information is essential for verifying your identity and managing your account. For users in Bangladesh, transaction details — including your bKash, Nagad, or Rocket number — are collected when using local payment methods.
Your information is used only for specific, transparent purposes
Your information is used to keep your account active on the ace66 platform and to deliver uninterrupted gaming and betting services. It is also required to process transactions and confirm payments, as well as to verify your login and keep your account secure.
Your contact information is used to notify you of important account updates, transaction confirmations, and promotional offers. The customer support team also uses this information to resolve your issues quickly. You can opt out of marketing communications at any time.
Analytical data is used to improve the platform experience and tailor content to user preferences. It also helps identify and resolve technical issues. All analytics are conducted on an aggregated and anonymized basis.
The ace66 website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences and session information. They are also used to monitor site performance and maintain security.
You can manage or disable cookies through your browser settings, though this may limit some platform functionality. We do not use any third-party advertising tracking cookies.
Essential for login sessions and security. The site cannot function properly without these.
Used to monitor site loading speed and track errors. Data is collected in anonymous form.
Used to remember language selection and interface customization preferences.
Ace66 does not use any third-party advertising network tracking cookies.
We use industry-standard technology to keep your data protected
All personal information collected on the ace66 platform is stored in encrypted form on secure servers. Data from active accounts is retained for a defined period after account closure, in accordance with regulatory requirements. Payment-related information may be kept for up to five years for financial audit purposes. Once the retention period expires, data is securely deleted and is not retained in any backups.
All data transfers are secured with SSL/TLS encryption. Passwords are never stored in plain text — advanced hashing algorithms are used instead. Our systems are protected by firewalls, intrusion detection systems, and regular security audits to prevent unauthorized access. If any suspicious activity is detected, you will be promptly alerted.
Ace66 does not sell your personal information to any third party. However, certain information may need to be shared in specific circumstances to operate our services. Only the minimum information necessary to complete a transaction is shared with payment processing partners.
Your Data, Your Control — at ace66
You can view all information ace66 holds about you at any time by logging into your account. To request a full copy of your data, simply reach out to our support team. We will fulfill your request within 30 business days.
If any of your personal information is incorrect, you can request a correction. Your name, email, and contact details can be updated directly from Account Settings. Changes to identity-related information will require completing a verification process.
You may submit a request to delete your account and associated data from the ace66 platform. However, certain financial records may need to be retained for a specific period due to legal obligations. Deletion requests may take up to 30 business days to process.
Ace66 reserves the right to modify or update this Privacy Policy from time to time. We will notify you of any significant changes in advance via email or through the platform. The effective date of the latest version will always be clearly displayed at the top of this page so you can easily identify it. Continued use of the platform after any changes are made constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.
Previous versions of the policy are kept in our archive and can be made available upon request. Our goal is to always maintain transparency and never compromise your trust.
If you have any questions, concerns, or requests regarding this Privacy Policy, ace66's dedicated support team is ready to help. We provide assistance in Bengali for users in Bangladesh and take all data-related requests seriously. To submit a request for data deletion, correction, or access, please contact us through the channels below.
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